Q: Why are Sitefinity Cloud page views different than the page views from Google Analytics?

Any request receiving a response with Content-Type: text/html or text/htm will be counted as a Page View in Sitefinity Cloud. As part of the platform, we provide WAF and Bot protection. The latest provides capabilities for blocking certain traffic identified as potentially dangerous. Google Analytics acquires user data from each website visitor using page tags. A JavaScript page tag is inserted into the code of each page. This tag runs in the web browser of each visitor, collecting data and sending it to one of Google's data collection servers. It relies on cookies and so Google Analytics cannot collect data for users who have disabled them. In Google Analytics 4 properties, traffic from known bots and spiders are automatically excluded. There are clear differences in how page views are counted and filtered in the two systems which could lead to deviations in the final page views.

Q: How are Page views/API calls defined?

Any request that receives a response with Content-Type: text/html or text/htm is counted as a Page view. Any request that receives a response with Content-Type: application/json or application/xml is counted as API Call.

Question 1

Why are Sitefinity Cloud page views different than the page views from Google Analytics?

Accepted Answer

Any request receiving a response with Content-Type: text/html or text/htm will be counted as a Page View in Sitefinity Cloud.

As part of the platform, we provide WAF and Bot protection. The latest provides capabilities for blocking certain traffic identified as potentially dangerous.

Google Analytics acquires user data from each website visitor using page tags. A JavaScript page tag is inserted into the code of each page. This tag runs in the web browser of each visitor, collecting data and sending it to one of Google's data collection servers. It relies on cookies and so Google Analytics cannot collect data for users who have disabled them. In Google Analytics 4 properties, traffic from known bots and spiders are automatically excluded.

There are clear differences in how page views are counted and filtered in the two systems which could lead to deviations in the final page views.

Question 2

Can I monitor my page views and API calls usage?

Accepted Answer

You can track usage and resource utilization in the Sitefinity Cloud dashboard. Monthly usage reports contain a summary of your Sitefinity Cloud usage including the number of page views and API calls.

Question 3

How can I upgrade to a different tier or purchase an add-on?

Accepted Answer

Sitefinity Cloud tiers share the same core capabilities and infrastructure across the entire product line. Customers with elevated requirements can upgrade to any Sitefinity Cloud tier or purchase available add-ons by contacting their account manager.

Question 4

Will my website stop working if I exceed pageviews/API calls limit?

Accepted Answer

In case you exceed your pageviews or API calls quota, the Sitefinity Cloud subscription will remain active and fully functional. At the end of the billing period, your account manager will request you to settle the remaining balance.

Question 5

How often are page views/API calls usage calculated?

Accepted Answer

Page views and annual quotas are assessed yearly, allowing customers to offset their peak usage in one or more months and spread it across the entire billing cycle.

Instead of calculating the overages every month based on the predefined quota, usage is also assessed annually. The result is a model offering Sitefinity Cloud offering flexibility and enables our customers to handle peaks in traffic for certain months and settle their balance at the end of the billing cycle. To illustrate this, if your website exceeds the quota in March by 200,000 page views but due to seasonality, you do not reach your quota in August, your peak usage will be offset by the lower resource utilization in the summer. If you regularly exceed tier quota for page views or API calls, by 200,000 units each month, you will be asked to either prepay the difference or settle the balance at the end of the billing cycle. Alternatively, you can also upgrade your service to a higher tier.

Question 6

What are Sitefinity Cloud Tiers?

Accepted Answer

The Sitefinity Cloud tiers page allows customers to get a better understanding of the product offerings while easily comparing included and optional features.

All three Sitefinity Cloud tiers share the same core platform capabilities and run on enterprise Azure infrastructure. Each tier enables customers to build a PaaS to match their unique requirements without compromising security, performance or support.

Question 7

What are the Page views/API Calls limits?

Accepted Answer

Sitefinity Cloud uses Page views and API calls quota as two of the key differentiators between tiers.

Page views and API calls usage are assessed on an annual basis. This provides customers the option to cover their balance at the end of the current billing cycle. Customers can also pre-order pageview and API calls add-ons at favorable prices. Exceeding allocated quota does not result in service suspension.

Refer to the Sitefinity Cloud tiers page for up-to-date information on the current usage guidelines

Question 8

How are Page views/API calls defined?

Accepted Answer

Any request that receives a response with Content-Type: text/html or text/htm is counted as a Page view.

Any request that receives a response with Content-Type: application/json or application/xml is counted as API Call.

Question 9

What is Sitefinity Cloud

Accepted Answer

Sitefinity Cloud is a managed Platform-as-a-Service (PaaS) that enables system integrators, digital agencies and end users to develop, run and manage Sitefinity-powered digital experiences.

Sitefinity Cloud provides scalable enterprise infrastructure optimally configured for security and performance. It is designed to meet customer needs based on their expected traffic (number of page views).

Unlike SaaS products like Gmail, where customers can only use/configure the look, feel and specific features, Sitefinity Cloud provides greater flexibility without the overhead associated with the complexity of building and maintaining infrastructure.

The Sitefinity Cloud Team handles availability, performance and security, as well as the CI/CD processes and application management tools for Sitefinity. The only responsibility customers/partners have left is to develop and maintain their application code.

Learn more or download Sitefinity Cloud Solution Overview

Question 10

Can additional Azure components be added to a Sitefinity Cloud subscription?

Accepted Answer

Sitefinity Cloud is a Platform-as-a-Service (PaaS) that runs on enterprise-grade infrastructure from Microsoft Azure. The platform is designed to ensure redundancy, uptime and elevated security. Our Sitefinity Cloud Engineers and Platform architects continuously develop the platform to provide unmatched reliability and performance. To deliver always-on experiences to our customers, we don’t allow direct access to the underlying infrastructure.

While Sitefinity Cloud customers cannot directly add additional services, they can add those in Azure/AWS/Google Cloud subscriptions of their own. We can provide what is necessary for the integrations to those services – e.g., configure a VNet tunnel.

Sitefinity Cloud enables customers to configure the platform to match their needs by adding functional and service add-ons.

One example is the ability to use Azure Logic Apps for creating and running automated workflows that integrate your applications, services and systems

See Automation Workflows - Sitefinity CMS Administration and Monitoring (progress.com) for more details.

Question 11

Why is some of the data mixed around after restoring from production or after creating a DB backup?

Accepted Answer

When restoring from production to staging or when triggering a database backup on demand, the system obfuscates personal identifiable information. This is a security measure to protect personal data from being exposed, in case there is development or other work that has to be completed or reviewed by 3rd parties. Database obfuscation can be disabled on demand, after explicit consent is received via email.

Question 12

How can cache for static resources like JavaScript or CSS be invalidated?

Accepted Answer

The caching of static files is controlled in the web.config file, in the staticContent section. By default, the maximum caching period is 31 days. This affects both browsers and CDNs. To invalidate the cache for static resources, you need a cache-busting strategy for the required types. Sitefinity has a built-in cache busting mechanism for JavaScript files that are stored in resource package folders. However, it does not cover CSS files or files outside of these folders.

One option is to reuse the WidgetContent and AppendVersion methods. For more information, see class UrlHelpers in the Sitefinity GitHub repository.
An alternative approach is to use the URL path. For more information, see Cache busting in ASP.NET.

Question 13

How to deploy Labels & Messages across environments?

Accepted Answer

Whenever Sitefinity labels are updated, a new resource file (.resx) is created in the file system under App_Data\Sitefinity\GlobalResources. This new file should be added to the Visual Studio project and deployed. For more information, see the documentation article on code deployment.

Question 14

I have multiple versions of Visual Studio installed. Why is the older version launched when cloning the repository from the Azure DevOps Web UI?

Accepted Answer

If you have multiple versions of Visual Studio (e.g. 2017 and 2019), setting a default one is not available in Azure DevOps. To select the preferred Visual Studio version, perform the repo clone operation in Visual Studio instead of using the Azure DevOps Web UI. Open Visual Studio, connect to your project in Team Explorer, and select the repo to be cloned.

Question 15

Why are the Dynamic modules, Export/Import, and Connector screens missing from the Admin UI in the cloud environments?

Accepted Answer

These screens make database schema modifications, therefore, these changes are done only on the development environment and then promoted via the Export for deployment functionality. When running Export for Deployment, the database schema changes are exported on the file system in the ~/App_Data/Sitefinity/Configuration/Deployment folder. The exported files should then be added to the project and committed to the source code.

Afterwards, the changes can be promoted to Staging and then to Production. Every time Sitefinity starts, it checks the ~/App_Data/Sitefinity/Configuration/Deployment folder and applies any changes detected there. For more information, see //www.sasabralic.com/documentation/sitefinity-cms/cloud/deploy-database-changes

The workflow looks like this:

Question 16

Why can't the Sitefinity configuration be edited directly in the Admin UI for Staging and Production environments in Sitefinity Cloud?

Accepted Answer

To ensure consistency across environments and in line with the best practices for Continuous Integration and Continuous Delivery in Sitefinity Cloud, the Sitefinity configurations are in read-only file system mode. This means that changes to the file system configuration need to be made on the local development environment and then promoted across Sitefinity Cloud environments via the CI/CD pipeline.

Starting with Sitefinity 14.3.8022, customers can specify which configurations, sections, or properties should be editable directly on Sitefinity Cloud environments. The changes are applied at runtime, stored in the database and can be persisted even if the DB is replaced.

For more information on managing configurations in Sitefinity Cloud, refer to the following documentation article: Manage the configurations - Sitefinity CMS Develop and Deploy (progress.com).

Question 17

Can Sitefinity Cloud customers run edge worker processes?

Accepted Answer

Sitefinity Cloud leverages a custom-developed Cloudflare worker function that supports customizable edge rules.

Custom rules meeting the following criteria can be added directly to the CDN edge:

URL or URL component (e.g., pathname, query) matches a regex
IP is part of a safelist or blocklist
Request header value matches a regex
Response status code matches a regex

These rules can be used to configure the following actions:

Redirect
Rewrite
Transform the URL (e.g., replace all occurrences of '+' with '-')
Set custom response headers
Set custom response cookies
Customize CDN cache (e.g., bypass the cache or set mandatory cache duration)
Use custom origin

Question 18

Sitefinity Cloud uses Cloudflare as a CDN. Do Sitefinity Cloud customers get direct access to Cloudflare?

Accepted Answer

Direct access to Cloudflare is not allowed. However, the Sitefinity Cloud team can apply custom configurations upon request. Sitefinity Cloud customers who have purchased the Advanced Security Add-on have access to all HTTP and WAF logs from Cloudflare in Azure.

Question 19

Can I keep my source code in a repository outside of Sitefinity Cloud?

Accepted Answer

Yes, Sitefinity Cloud supports external code repositories outside of your Azure DevOps organization. We are using a service connection to connect external repos to the CI/CD and the automatic upgrade pipelines.

Depending on the type of repository, there are different options for authentication, including personal access tokens (PATs), username/password credentials, etc.

In terms of permissions, the connection requires read and write permissions in order to have both the CI/CD and automatic upgrade pipelines working properly.

The CI/CD pipeline requires read permissions and the automatic upgrade pipeline requires both read and write permissions. Write permissions in the auto upgrade pipeline are required to create the branch with the code changes from the upgrade.

Question 20

Will I be able to extend Sitefinity and then push it to the cloud?

Accepted Answer

Yes - With our PaaS, customers can get the Sitefinity project, set it up locally, extend it, and then push the new code to the code repository within Sitefinity Cloud. The new code will be built by Sitefinity Cloud's CI process and deployed on the Staging environment by Sitefinity Cloud's CD process.

Question 21

Can I move my site from Sitefinity Cloud?

Accepted Answer

Yes - Thanks to Sitefinity Cloud's Platform-as-a-Service (PaaS) architecture, you have full access to your Sitefinity project source code and database backups in case you'd like to move Sitefinity to on-premises. Moving Sitefinity to on-premises would require a new perpetual Sitefinity license as well as guidance from the Sitefinity Cloud team.

Question 22

Can I move my site to Sitefinity Cloud?

Accepted Answer

Yes - Moving your on-premises, or third party hosted site to Sitefinity Cloud is easy. Check out the Sitefinity Cloud requirements and the How To Move Your CMS to the Cloud guide.

Question 23

Regional Data Centers: Where will my Sitefinity Cloud subscription be provisioned?

Accepted Answer

The locations where Sitefinity Cloud can be provisioned are listed in the tables below:

Region 1
US	Central US (Iowa) East US (Virginia) East US 2 (Virginia) North Central US (Illinois) South Central US (Texas) West US 2 (Washington) West Central US (Wyoming) West US (California)
West Europe	North Europe (Ireland) West Europe (Netherlands)
East Asia / Singapore	East Asia (Hong Kong) Southeast Asia (Singapore)
Canada	Canada Central (Toronto)

Region 2
India	Central India (Pune)
Japan and Korea	Japan East (Tokyo, Saitama) Japan West (Osaka) Korea Central (Seoul)
Australia & UK	Australia East (New South Wales) UK South (London)
UAE	UAE North (Dubai)

Question 24

Is there an option to add additional environment?

Accepted Answer

Additional Staging environment(s) can be purchased as an add-on.

Question 25

Where are the Sitefinity Cloud environments provisioned?

Accepted Answer

All of the Azure services that Sitefinity Cloud leverages are within an Azure subscription which is owned and managed by Progress.

Question 26

How many environments are included in Sitefinity Cloud by default?

Accepted Answer

Sitefinity Cloud includes two environments: Staging and Production. Both environments are within Azure cloud.

Question 27

What is the process for requesting, approving, and granting access to the information system?

Accepted Answer

First, notify Progress of the users that need access. Then, Progress will send Sitefinity Cloud invitation through email to all of your required users.

Question 28

What Search service options are available in Sitefinity Cloud?

Accepted Answer

Sitefinity Cloud infrastructure includes Azure Search out-of-the-box. Alternatively, Sitefinity Cloud customers can use Hawksearch or a self-hosted Elasticsearch instance. For more information, refer to our site search integration page and the following documentation resources covering search.

Question 29

Will I have the ability to test, verify and accept or reject any changes to the Sitefinity Cloud platform?

Accepted Answer

Changes to Sitefinity are released as NuGet packages that you can decide whether or not to apply. The infrastructure provided by Sitefinity Cloud can be used to test, verify, accept, or reject the changes. This includes the staging environment, combined with the control provided by the deployment pipeline. Progress cannot offer the ability to test, verify, and accept or reject changes to Sitefinity Cloud services that are directly provided by Microsoft, such as Azure DevOps.

Question 30

Does Sitefinity Cloud provide an SMTP service?

Accepted Answer

An SMTP service is not offered natively as part of Sitefinity Cloud. To enable email notifications via the Sitefinity Cloud web application, you need to configure Notification Profiles. Integration is available with many popular SMTP relay service providers (such as SendGrid and Microsoft Office 365), as well as internal SMTP servers, as long as they are configured to allow SMTP relay from Sitefinity Cloud. If your configuration requires whitelisting your Sitefinity Cloud IP addresses, you can obtain them by contacting Sitefinity Cloud Technical Support.

Question 31

Who from Progress has access to the account?

Accepted Answer

Progress employees don't have any access to the services included in the customer's Sitefinity Cloud account. In cases of emergency that require troubleshooting, the customer can provide Progress explicit consent to access particular services of their tenant.

Question 32

Can I keep my source code in a repository outside of Sitefinity Cloud?

Accepted Answer

Yes, Sitefinity Cloud supports external code repositories outside of your Azure DevOps organization. We are using a service connection to connect external repos to the CI/CD and the automatic upgrade pipelines.

Depending on the type of repository, there are different options for authentication, including personal access tokens (PATs), username/password credentials, etc.

In terms of permissions, the connection requires read and write permissions in order to have both the CI/CD and automatic upgrade pipelines working properly.

The CI/CD pipeline requires read permissions and the automatic upgrade pipeline requires both read and write permissions. Write permissions in the auto upgrade pipeline are required to create the branch with the code changes from the upgrade.

Question 33

How do I connect to my Azure SQL database?

Accepted Answer

Direct access to the databases across environments is restricted. By default, users have access to database backups with obfuscated PII for local website development and debugging.

Question 34

Do Sitefinity Cloud customers have access to the utilized Azure services?

Accepted Answer

Access to the website/database is restricted within Azure's permissions. Progress employees and customers do not have access to the web application and database/s. The customer can permit such access in a rare event where Progress employees need to intervene manually. Access to the staging environment is restricted on firewall level by IP/s whitelist. By default, users have access to database backups with obfuscated PII for local website development/debugging.

Other than that, Sitefinity Cloud customers can access the following Azure resources:

Blob Storage containers with database backups

how to access the Sitefinity Cloud database backups

Application Insights with logs from the application

how to access the Sitefinity Cloud application logs in Application Insights

Search Services (read access)

Application Metrics Dashboards

Question 35

Log-in attempt to Sitefinity Cloud fails?

Accepted Answer

“401 – Uh-oh, you do not have access” after accepting the initial invite in the Sitefinity Cloud Management portal. The issue occurs if you are authenticated with multiple Azure DevOps organizations in the same browser. Open an incognito window and try logging in again.

Question 36

Does Sitefinity Cloud have different levels of permissions?

Accepted Answer

Sitefinity Cloud has a permission that allows only specified users to promote content to the Production environment. Additional permissions are included in Sitefinity CMS.

Question 37

How do I log in to Sitefinity Cloud?

Accepted Answer

To access the Sitefinity Cloud Management Portal, first you'll provide us a list of user email addresses that need access to Sitefinity Cloud. These users will receive email invitations with Sitefinity Cloud access. More details on logging in can be found here. To access the Sitefinity Cloud backend, use the same credentials as you use for the Sitefinity Cloud Management Portal.

Question 38

What is the Platform's Service Level Availability?

Accepted Answer

Progress Software is committed to providing 99.9% uptime of production websites on Sitefinity Cloud.

Question 39

Can I run a high traffic site on Sitefinity Cloud?

Accepted Answer

Yes - Sitefinity Cloud leverages an autoscaling infrastructure and delivers up to 1,200 page views per second, exceeding performance requirements for today’s digital economy.

Question 40

Is there CI/CD out-of-the box?

Accepted Answer

Yes - Sitefinity Cloud provides out-of-the-box Continuous Integration (CI) and Continuous Deployment (CD) processes to drive operational efficiency and productivity.

Question 41

Is there an option to extend the CI/CD with additional steps?

Accepted Answer

Yes - The CI/CD processes can be extended. This would require the Sitefinity Cloud team to collaborate with the customer to implement the requested modifications.

Question 42

Does Sitefinity Cloud support automatic Sitefinity upgrades?

Accepted Answer

Yes. An automated process runs daily checks for updates and executes a step-by-step upgrade routine. You're duly notified via email and have full control over when to merge and promote the upgrade.

Question 43

What is the notification procedure from Progress to me if a ticket is raised?

Accepted Answer

After you log the case in SupportLink, within 15 minutes, Progress will open a support ticket and provide information outlining any issues discovered by Progress's monitoring tools. You'll be able to include specific people on the ticket to receive automatic notifications. You'll receive updates on the case from Progress every two hours.

Question 44

Are there database backups? If so, how long are the backups supported?

Accepted Answer

Progress ensures regularly scheduled data backups for data that is hosted by Azure services as part of the Sitefinity Cloud customer tenant. The duration for storing DB backups is 35 days but can be modified based on customer need. There's an option for you to initiate on demand DB backups where the backup is stored within Azure Blob storage to be downloaded and stored locally. Personal data is obfuscated.

Question 45

How do I raise a ticket for Sitefinity Cloud?

Accepted Answer

Visit SupportLink to log the case and select Sitefinity Cloud as the product.

Question 46

Does Sitefinity Cloud come with initial developer training and resources?

Accepted Answer

The initial training materials can be found within our comprehensive documentation for Sitefinity Cloud. These materials outline step-by-step instructions related to setup, development, deployment, and troubleshooting.

Question 47

What are the 3rd party security testing policy and processes?

Accepted Answer

Every Sitefinity release goes through at least one Veracode scan, including both static and dynamic code analysis. Veracode reports are not publicly available as per internal guidelines.

The entire cloud infrastructure is continuously monitored by the Sitefinity Security team. The main goal is to maintain the highest possible security level.

Customers are welcome to do their own security testing as well. In fact, considering how frequently Sitefinity is extended and customized, customers are strongly advised to perform continuous security checks of the entire project.

Sitefinity Cloud is based on Azure and Cloudflare services. The services are set up according to the best security practices, fully compliant with Azure CIS 1.1.0. Moreover, the setup is regularly monitored by the Azure Security Center and recommendations are rigorously addressed and applied. Sitefinity Cloud leverages Azure PaaS services that are directly patched and updated by Microsoft, making sure that all security updates are always applied in a timely manner.

More information on the setup of individual services can be found in the following article: https://www.cisecurity.org/benchmark/azure/. A suite of services are used in Cloudflare that actively monitor and prevent attacks, including WAF, DDoS Protection, Rate Limiting and Bot Management: https://www.cloudflare.com/en-au/security/.

In addition, the Sitefinity Web Security module is enabled on all Sitefinity Cloud projects, enforcing strict security headers for all requests: //www.sasabralic.com/documentation/sitefinity-cms/web-security-module

Question 48

What is your process to detect, identify, report, respond to and resolve security incidents in a timely manner?

Accepted Answer

In case of downtime or security incidents, an On-Duty engineer from Progress will acknowledge the issue within 15 minutes and start troubleshooting. Progress will open a ticket on behalf of the customer where detailed information will be provided every 20 minutes until the issue is resolved. If the downtime issue is caused by custom code deployed by the customer, Progress will assist with identifying the issue and provide suggestions for the fix.

Question 49

Does the hosting include any 24-7 monitoring / DDoS protection?

Accepted Answer

Sitefinity Cloud includes SSL certificate and SSL encryption. In addition, Sitefinity Cloud includes Web Application Firewall and DDoS mitigation.

Question 50

How to connect to the Sitefinity Cloud Infrastructure from a specific IP address?

Accepted Answer

Access to any Sitefinity Cloud environment and environment-specific areas can be restricted through an IP whitelist. The list of IPs is provided by the customer.

In case of multiple dynamic IPs for individual users, the customer can use a VPN service to provide a single outbound IP address. The VPN service would be a responsibility of the customer and is not provided as part of Sitefinity Cloud.

Question 51

How do I setup MFA with Sitefinity Cloud?

Accepted Answer

To use Azure AD Multi-Factor Authentication in Sitefinity Cloud you need the Microsoft Authenticator app. Select the notifications option during the initial registration. Once you have registered you can opt for either notifications or text code for MFA. The “Text message to phone” and “Call to phone” options are not supported. To configure MFA with the Microsoft Authenticator app using notifications, you can refer to the following guide.

Question 52

How does the system enforce limits on invalid logon attempts, and what actions are taken when the established limit is exceeded?

Accepted Answer

The account locks from sign-in attempts for one minute after 10 failed attempts. The account locks again after each subsequent failed sign-in attempt, with lockout time growing after each subsequent attempt.

Question 53

I get Multi-Factor Authentication prompts when logging in. Is MFA enabled in Sitefinity Cloud?

Accepted Answer

MFA is enabled for all users in Sitefinity Cloud. Every new user invited will be prompted to register for MFA and has a 14-day grace period to do so. MFA registration requires the Microsoft Authenticator app using notifications. Once you have registered, you're free to choose between notifications or a text code to sign in with MFA.

Question 54

Can Sitefinity Insight be disabled for Sitefinity Cloud if needed?

Accepted Answer

If the need arises, the connection between Sitefinity and Sitefinity Insight can be disabled.

Question 55

If I migrate away from the Sitefinity platform, Sitefinity Cloud, or Sitefinity Insight in the future, what options do I have for obtaining their data?

Accepted Answer

Should you choose to migrate, you'll have the option to manually request a data export from Sitefinity Cloud.

Question 56

Will Sitefinity Insight have access to non-public data if it exists in Sitefinity Cloud?

Accepted Answer

The information on what data Sitefinity Insight obtains is overviewed in this documentation. You have the ability to control what data that is being tracked. No data, including statistic or "roll-up" information is shared with other tenants and/or users.

Question 57

Does Sitefinity Cloud support GDPR, HIPAA, and other personal data best practices?

Accepted Answer

Sitefinity Cloud is SOC2-certified and HIPAA-compliant. The platform provides built-in tools and workflows that enable organizations to address GDPR and HIPAA requirements and other data privacy laws.

SOC2 and HIPAA-compliance reports can be downloaded from the Progress Security Center.

Sitefinity helps safeguard Personally Identifiable Information (PII) and Protected Health Information (PHI) by utilizing field mapping, PII/PHI removal workflows and data obfuscation during database restore to a non-production environment to help organizations maintain compliance and ensure personal and data privacy.

The Sitefinity Cloud documentation summarizes the regulatory certifications that Progress Software has been awarded as a company and the ones that Progress Sitefinity Cloud complies with as a product.

What is SOC2?

SOC 2 is an independent audit report that provides detailed information and assurance of the security, availability, integrity, confidentiality and privacy controls an organization has implemented in its products and internal workflows.

What is HIPAA

HIPAA is a federal law that requires the creation of standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

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